There are two passwords that you will have for your Kwilt product by the time you are ready to begin using it.
Kwilt App/Account password (reset this password)
One password is created after you first download the Kwilt app from the App Store or the Android Store. This is your Kwilt account password and is strictly used for logging into the Kwilt app. If you are logging in via a different service/login such as, Google, Microsoft or Facebook you will not need to create this password.
Kwilt Device password (reset this password)
This will be the second password you will be asked to create and it is the most important as it is essential for completing setup of the Kwilt Device on both the app and on your PC/Mac. After selecting 'Setup a new Kwilt Device' or 'Connect to an existing Kwilt Device' you will be asked to name and password protect it. Keep this password handy when you connect Kwilt to your PC/Mac.
*If you are having issues or have further questions, please reach out to our support team via Chat, Email or Phone.