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How do I access the content I just transferred to my USB drive?

Christos Spentzos
  • Updated

Symptom

  • I've copied my photos and videos to my external drive via the Kwilt and want to confirm that they've transferred.

Find & Verify

Mobile Kwilt App 

Using 'Browse Filesystem')

  1. Launch the 'Kwilt' app.
  2. On iOS: Tap on the gear at the bottom right. On Android: Tap on the icon at the top left corner.
  3. Choose 'Browse Filesystem'.
  4. Select your Kwilt device. Example: John's Kwilt Box. 
  5. Select the hard drive you saved it to from the list (if there are multiple drives or partitions).
  6. Choose the folder name: Default transfer: usually named after your phone's name. Example: John's iPhone. OR Custom transfer: new folder you created or existing folder you chose to transfer to.
  7. Verify all photos and videos are listed in the folder it was imported.
  8. Choose 'Exit' at bottom of screen to return to the main 'Kwilt' app user area.

Using 'Sources filter' also known as the Cloud icon/Media Sources)

  1. Launch the 'Kwilt' app.
  2. Tap or scroll along the bottom filter rotator to access the Cloud icon (Media Sources)
  3. Select your Kwilt device. Example: John's Kwilt Box. 
  4. Select hard drive you saved it to from the list (if there are multiple drives or partitions).
  5. Choose the folder name: Default transfer: usually named after your phone's name. Example: John's iPhone. OR Custom transfer: new folder you created or existing folder you chose to transfer to.
  6. Verify all photos and videos are listed in the folder it was imported.

Mac 

Using Kwilt Desktop app

    1. Launch Kwilt desktop app (either by going to Applications folder OR top right menu shortcut).
    2. In the Kwilt app, click on the drive to have it open in Finder OR click on your Kwilt device to open in 'Remote Explorer'.
    3. Find/drill down into the folder you saved your content in.

    You can then view, download or move this content.

PC

Using Kwilt Desktop app

  1. Launch Kwilt desktop app (either by going to Applications OR bottom right menu shortcut).
  2. In the Kwilt app, click on the drive to have it open in File Explorer OR click on your Kwilt device to open in 'Remote Explorer'.
  3. Find/drill down into the folder you saved your content in.

You can then view, download or move this content.

If you need further support feel free to browse our other FAQs or reach out to our support team via Chat, Email or Phone.

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