To see all your items and delete multiple files:
Simply access your Kwilt device from your personal computer (Windows or Mac) through your home network (see 'How do I connect my Kwilt device to a Windows PC or Mac computer?) and through the computer’s native file system, you can move, add or delete files on your Kwilt's connected storage devices.
To format or re-format/erase your drives:
This may need to be done if your drive is in the wrong formatting/partition or if you want to start fresh/set up a new drive.
WARNING: Erasing and partitioning a device destroys all data on all volumes of the device.
Using a PC
- Unplug your USB drive from the Kwilt device and plug it into your personal computer. (Be sure to properly eject it via Kwilt App>K>Manage Kwilt Devices before unplugging).
- Click on 'Start' or the Windows icon at the bottom left corner and choose 'Control Panel'. Alternatively, you can do a 'Quick format' by right-clicking on the drive via 'Devices & Drive.
- Open 'Administrative Tools' then 'Computer Management'.
- In 'Disk Management' from the left sidebar find your drive.
- Right-click on it and choose 'Format'. *It will prompt asking if you want to format disk, reformatting disk will DELETE everything on the drive!*
- Format window will ask you to name the drive, under 'File System' choose 'NTFS' format *recommended*, under 'Allocation unit size' choose your desired storage capacity or do all, click OK.
- Drive is now formatted and ready for use! Always remember to eject disk before unplugging. ('Devices & Drives', right click on the drive and select 'Eject')
Using a Mac
- Unplug your USB drive from the Kwilt device and plug it into your personal computer. (Be sure to properly eject it via Kwilt App>K>Manage Kwilt Devices before unplugging).
- Open 'Disk Utility' in Applications > 'Utilities'.
- Choose your drive from 'External' on the left sidebar.
- Click on 'Partition' from the top middle of the window, choose 'Master Boot Record' then 'ExFat' format and name your drive.*It will prompt asking if you want to format disk, reformatting disk will DELETE everything on the drive!*
- Drive is now formatted and ready for use! Always remember to eject disk before unplugging. (Click 'Eject' icon or right click on the drive on the desktop)
To view all compatible formats for any device, please go to 'Compatible hard drive formats & ideal drive setup for Kwilt'.
To check hard drive for errors/failures or overall health, please go to 'Running First Aid on Mac or Health Check on PC'.