If you are not seeing the 'KWILT' wifi in your wifi settings:
- Check to make sure your Kwilt device is properly powered on. If your device has no blue light, this means that it is not properly powered. Connect it to a working power outlet and try again.
- Make sure you have waited at least 5 minutes after plugging it into power before attempting to perform the setup. This will allow enough time for the device to boot up and start giving a wifi signal.
- If you are still having issues, contact support.
Power indicators: For the Kwilt Shoebox Mini, check through the open slit at the bottom to ensure there is a green light on. If you are using the Kwilt Shoebox Plus, check for a red light on the corner of your device. If you are using Kwilt2 or Kwilt3, there will be a blue light on the outside of your device.
Tip: Stay within a few feet from your Kwilt device with your phone/tablet to get the best wireless signal.